Dear Customer,

100% customer satisfaction is our goal. We do our best to provide the high quality services, in the same time, to improve the code of conduct of our staff.

We believe in honesty and fairplay and consider that gifts in business are unnecessary and might even jeopardize a cordial and mutually beneficial business relationship. We, therefore, do not permit our staff to ask for or accept any advantage including gifts, money, rebate, hospitality, etc. in business dealings. We operate a strict code of conduct and all our staff are aware of this policy and that breaches would result in disciplinary or legal action.

Click the link to view the whole letter: http://www.intertek.com.cn/Uploadfile/File/Compliance letter 2013-China-Before Chinese New Year.pdf